Increase your customer activity
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Get in Control of Your Online Reviews
Get more positive reviews for your business with Reviews Management
Wouldn’t it be nice if you could moderate the discussions customers are having about your business on third party review sites like Google and Yelp? After all, potential new customers are likely to check out these reviews before they ever contact your business. But aside from encouraging friends and family members to write a few reviews for you, there’s not much you can do, right? Wrong. It is possible to get in the driver’s seat and take control of your online reputation with review management from Brightside.
About 86% of consumers (including 95% of people aged 18-34) are looking at online reviews for local businesses. They want to see high-quality reviews, but they also want to see recent, relevant reviews. With our review management service, Review Funnel, you can see a steady stream of reviews that help you drive in more new customers. Plus, you can upgrade your service so that our team will respond to those new reviews with customized, keyword rich responses.
Don't Assume Your Business Has Enough Reviews Already
You may have a good handful of positive reviews already, but is there anything driving new customers to leave their feedback for your business online? Alternatively, you might think that as a small company with a unique niche, you don’t really need reviews to drive in new clients.
Consider this:
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91% of consumers trust online reviews as much as personal recommendations.
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96% of consumers read businesses’ responses to online reviews.
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53% of consumers expect businesses to respond to negative reviews within a week.
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85% of consumers think that reviews older than three months are not relevant.
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These figures reveal that the need for digital reputation management is ongoing—you can’t simply settle for the reviews you already have. Yet, even with an understanding of why reviews are important, you may not know how to master online reputation management. You may have trouble gathering client information or feel like you don’t want to bother clients by requesting reviews. However, asking for reviews is a common practice in just about every industry, and with Brightside's help, you can easily master the process.
BRIGHTSIDE'S REVIEW MANAGEMENT VS. OTHER REVIEW MANAGEMENT SERVICES
You're going to notice the difference...
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We provide a comprehensive review management service, not just plug and play software.
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We can help you see more consistent, positive reviews and boost your average star rating.
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You get a dedicated specialist to manage your reviews.
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We’ll strategize with you and provide ongoing support to improve the quality and quantity of reviews your business has, all while following industry best practices.
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We can help you say goodbye to spam reviews.